Caley Fisheries Caley Seafoods
+44 (0)1779 479772

Data Protection & Privacy

From 25 May 2018 the EU General Data Protection Regulations require Caley Fisheries Ltd & Caley Seafoods Ltd to obtain your consent to store your personal details (for example your name, email address and telephone number) when you contact us via our contact form or make a reservation form. All personal data submitted to Caley Fisheries Ltd & Caley Seafoods Ltd via our contact forms will only be used by us to handle your enquiry and will not be passed-on to a third party or used for any other purpose unless we are required by law to do so. At any time in the future you can request to have your details removed from our server.

This Data Protection and Privacy Policy sets out how we, Caley Fisheries Ltd & Caley Seafoods Ltd process your personal data, how long we retain your data and who we share your data with. We take the privacy of your personal data very seriously and any data captured will be used and held in accordance with the requirements of the Data Protection Act 2018. If you have any requests concerning your personal data or any queries with regard to how we handle your data you can contact us by writing to:

The Data Protection Officer
Caley Fisheries Ltd & Caley Seafoods Ltd
5-8 Bridge Street
Peterhead
Scotland
AB42 1DH

Contact us by email

We will only process your personal data in accordance with the specific service we provide you with. We will collect this consent when you first provide your personal data and you can withdraw that consent at any time by writing to us as per the contact information provided above.

Purpose of Processing your Personal Data

Personal data provided to Caley Fisheries Ltd & Caley Seafoods Ltd will only be used for purposes of:

  • Processing an enquiry
  • Processing an order
  • Providing you with information relating to your enquiry
  • Occasional postal or email marketing where clear consent is given

Your Personal Data and Third parties

We will not share your personal information with any third parties except where we are legally required to do so.

Consent

When you are asked to provide personal data via a form on our website we will ask for your specific and clear consent - using an opt-in tick box - to store and process your personal data. Your data will remain on our database for an indeterminate period of time depending on the nature of your enquiry. At the point of submission we will always make it clear what your data will be used for and provide a link to this Data Protection and Privacy Policy. You have the right to withdraw your consent at any time without reason or charge. To withdraw your consent please contact Caley Fisheries Ltd & Caley Seafoods Ltd Data Protection Manager in writing (post or email) at the address shown above.

Staying Informed - Your Rights

You have the right to be informed about the collection and use of the personal data you provide us with. If you have any questions about the storage and processing of your data please contact Caley Fisheries Ltd & Caley Seafoods Ltd Data Protection Officer in writing at the address shown above. For more detailed guidance about your rights, please refer to The Information Commissioner's Office website: https://ico.org.uk

Data Retention – Storing your Personal Details

All personal data submitted to Caley Fisheries Ltd & Caley Seafoods Ltd will be stored on a secure server. Where you provide personal data as part of an enquiry we may retain your details to help with any future enquiries you may have. Where you have signed up to receive email or postal newsletters we will keep your data for as long as we have your consent to do so. You may withdraw your consent for marketing communications and/or opt to have your details removed from our systems at any time free of charge. Please make your request in writing (post or email) to the address above.

Your Personal Data - Your Right to Access

You have the right to access your personal data as stored by Caley Fisheries Ltd & Caley Seafoods Ltd. If you want to exercise this right, please contact Caley Fisheries Ltd & Caley Seafoods Ltd Data Protection Officer in writing (post or email) at the address shown above. You can expect a response to your request within 28 days of receipt of your request. To learn more about this right, The Information Commissioner’s Office has more guidance on their website: https://ico.org.uk

Incorrect Personal Data - Your Right to Rectification

If you believe your personal data as stored by Caley Fisheries Ltd & Caley Seafoods Ltd may be incorrect or incomplete you have the right to have this corrected. Once Caley Fisheries Ltd & Caley Seafoods Ltd receives a rectification request we will make any amendments and send confirmation of the updates within 28 days of receiving the original instruction. If you want to exercise this right, please contact Caley Fisheries Ltd & Caley Seafoods Ltd Data Protection Officer in writing (post or email) at the address shown above. If you want to know more about this right, The Information Commissioner’s Office has more guidance on their website: https://ico.org.uk

Right to Restrict Processing

You have the right to ask us to restrict processing of your data. Once Caley Fisheries Ltd & Caley Seafoods Ltd receives a restriction request we will stop using your personal data and send confirmation within 28 days of receiving the original instruction. To exercise this right, please contact Caley Fisheries Ltd & Caley Seafoods Ltd Data Protection Officer in writing at the address shown above. If you want to know more about this right, The Information Commissioner’s Office has more guidance on their website: https://ico.org.uk

Right to Erasure – Your Right to be Forgotten

You have the right to ask us to erase your personal data where there is no valid reason for us to keep it. Once Caley Fisheries Ltd & Caley Seafoods Ltd receives an erasure request we will remove your details and send confirmation of the erasure within 28 days of receiving the original instruction. If you want to exercise this right, please contact Caley Fisheries Ltd & Caley Seafoods Ltd Data Protection Officer in writing (post or email) at the address shown above. If you want to know more about this right, The Information Commissioner’s Office has more guidance on their website: https://ico.org.uk

Your Right to Lodge a Complaint

If you are not happy with any aspect of Caley Fisheries Ltd & Caley Seafoods Ltd handling of your data you can make a complaint to The Information Commissioner’s Office, by visiting: https://ico.org.uk

Cookie Policy

Under European Law websites must advise visitors on the use of "cookies". Most websites - including Caley-Fisheries.co.uk - use cookies to provide the best possible website visitor experience. Cookies are small data files placed on your computer or mobile device to measure usage of our site and identify website problems (such as broken links) - see below for more information. We do not use cookies to gather or store personal information about you and cookies placed on your computer or mobile device can be removed at any time by following the steps outlined on this site Aboutcookies.org

The Cookies We Use

This site uses Google Analytics cookies to find out how visitors use our website and when issues such as broken links are encountered. Google Analytics stores information such as the pages you visit, how long you were on the site and how you got to the site. The information is abstract: We do not store your personal information and cannot identify who you are. Furthermore we do not allow Google to use or share our data. Google provides more details about its cookie use on the Google Privacy & Cookie Policy. Google also provides a browser add-on which allows you to opt-out of Google Analytics on any website - Find out more here. Please note that turning off cookies may affect your use of our website.

Links to Third Party Websites

Where our website contains links to external websites owned and operated by third parties, (which may, but not exclusively, include Facebook, Twitter, TripAdvisor, YouTube, etc), such links are provided in good faith as additional and relevant resources for our website users.

Caley Fisheries Ltd & Caley Seafoods Ltd is not responsible for the content and information provided by third party websites. Providing such links to third party sites does not imply Caley Fisheries Ltd & Caley Seafoods Ltd recommends or endorses the information or views expressed in them.

Third party sites may collect data and Caley Fisheries Ltd & Caley Seafoods Ltd is not responsible for the collection or use of private data on any such third party sites - please refer to the individual sites privacy and data protection policies for more information.

We periodically review our external links for relevance, availability, etc and, as such, third party links may be subject to change or removal without notice.

Changes to this Policy

This Data Protection and Privacy Policy was last updated on 25 May 2018. It is reviewed and will be updated when necessary.

+44 (0)1779 479772

[javascript protected email address]